Policies and Fee Schedule
Policies and Fee Schedule
Payment: Payment is expected at the time services are rendered. We accept cash, personal checks, and credit/debit cards (Visa and Mastercard only). There is a $25 fee for returned checks.
Deposit: Because our doctors only schedule one patient at a time, we ask for a $100 deposit to reserve all new patient visits. This deposit is applied to the cost of the first visit, and is fully refundable (minus a $15 processing fee) for appointments changed with at least 48-hours (2 business days) notice.
Cancellation policy: We have a 48-hour cancellation policy. For cancellations made less than 48-hours before your scheduled appointment, we reserve the right to charge a $50 fee for follow-ups; new patient visits will forfeit the $100 deposit. Missed appointments with no notice given will be billed for the full amount of the scheduled visit. We are willing to make exceptions for true emergencies that may prevent you from keeping your appointment; please contact us as soon as possible to make arrangements.
Insurance: At this time insurance plans in North Carolina do not cover naturopathic healthcare. Some HSA/Flex spending accounts will cover our services and products; please check with your plan for details.
For more details on our policies and for a complete listing of our prices and services, please download our complete policy and fee schedule here. This document is also included with the New Patient Packets.
