The New Patient Series at Lewis Family Natural Health

The comprehensive New Patient series at Lewis Family Natural Health is the best way to start receiving naturopathic care.

This series of appointments enable us to take an in-depth look, to understand both you and your condition on an individualized level.

We strive to meet you where you are, and help take you where you want to be.

We Take The Time

Whenever you consult with Dr. Eric or Dr. Kristina, here is what you can expect.

In order to have the time to really listen, to really understand your health concerns, to determine underlying causes, and to come up with a targeted, specific, individualized plan just for you, we need more time than you may be used to for a doctor’s visit.

This is why we have designed the New Patient Series, divided into two separate appointments one week apart.

These visits can take place either by phone, over Zoom/telehealth, or in person at our office in Asheville, NC.

What to expect during your first two visits at
Lewis Family Natural Health

Your First Visit

Your first visit (referred to as the “Part I” appointment) is a 90-minute visit with either Dr. Eric or Dr. Kristina.

Before this first visit, we will ask you to fill out a “homework” packet detailing your past medical history, current supplements and medication, and other information to help us understand as much as we can about you.

During the first visit, we will go over this information with you and work to understand your chief concerns at a level of detail you may have never experienced with another doctor! You will spend the entire 90-minute appointment with one of the doctors–not a nurse or physician’s assistant.

Your Second Visit

Following that initial visit, we will take the information gathered and work on developing a specific, individualized plan for you.

The second visit, or “Part II” appointment, is an hour-long appointment that takes place a week after your Part I visit.

At this visit, we go over our naturopathic recommendations with you, allowing you time to ask questions and clarify what is being recommended. You will be presented with a detailed, written plan that has been designed especially for you.

Why Two Visits?

There are several reasons for dividing our New Patient intake into these two visits a week apart.

It allows us to take time and space to develop a plan for you. We are able to think about and research your case over the span of seven days, delving into the nuances of your specific concerns at a level we wouldn’t be able to do if we decided on a course of action the first day we met you.

Meeting You Where You Are

We feel that it is vitally important to work with our patients as a team. Making sure you understand your naturopathic plan, we present all our recommendations to our patients and then we decide together, doctor and patient, how to make the plan best suit your lifestyle and needs.

We strive to meet you where you are, and help take you to where you want to be.


The cost of the Part I 90-minute visit is $295, and the Part II 60-minute visit is $175. Patients who choose to pay for both visits upfront receive a $20 discount.

There is no additional cost for the time we spend developing a plan for you during the Part I and Part II visits. This time the doctors spend on developing a care plan for you is included in the cost of the two visits.

Because our doctors only schedule one patient at a time, we ask for a $100 deposit to reserve all new patient visits. This deposit is applied to the cost of the first visit, and is fully refundable (minus a $15 processing fee) for appointments changed with at least 48-hours (2 business days) notice. We are able to accept cash, checks, and all major credit cards.

Hello, Dr. Eric. Thanks so much for taking me on as a new patient – I was hesitant to visit a natural doctor, as sometimes they can be quite hocus-pocus or something :). From the initial call and all the way through our consultations, I have been impressed with your down-to-earth, scientific, knowledge approach to health…Thank you so much, for helping me reach my health goals, for learning all of this amazing health information, for caring about my specific case rather than just lumping me with some group. You are making a difference in my life, and I really appreciate it!
SL, 30F, Dillard, Georgia
Thanks so much, Dr. Lewis. Just talking to you gives me so much comfort. Your common sense, practical and realistic approach to health and nutrition is so refreshing and supportive.
-TM, 59F, Asheville, North Carolina
Thank you so very much for all of your time and effort. I just really appreciated your thoughtfulness, your thoroughness, your intelligence, your handouts, and your overall approach. I am looking forward to this new journey with you. I was so impressed by how much you knew and how much you had thought about things in advance. So much appreciated!
-ES, 37F, State College, Pennsylvania

What Is Included In A Typical Naturopathic Plan?

Each naturopathic plan we develop has been individualized for each patient. Even if we see 10 patients with the same symptoms, each will leave with unique recommendations based on them as a whole person.

Although all patient plans are different, a typical naturopathic plan from Lewis Family Natural Health may include some or all of the following.

If there is a specific therapy or modality you wish to focus on for your care, please let us know when you schedule your first appointment.

What Happens After Completing the New Patient Series?

Following your progress after your first initial visit is an essential part of your naturopathic plan. We feel strongly about staying present and aware of the progress you are making toward health.

As your body heals, often modifications and adjustments need to be made to your naturopathic plan, and the only way to effectively do this is through regular follow-up appointments.

Return visits typically start at once a month for 60 minutes at a cost of $175. How often you need regular follow-ups and for how long is a very individualized decision that will be determined after your doctor gets to know your full story.

Dr. Lewis, Thanks so much. I really enjoyed our session last week. I appreciate you spending the time with me that you did. I suppose I am a lot more curious than most folks about the details of what is going on with my health, so I really appreciate the explanation of the mechanisms behind my conditions as opposed to working with someone whose interaction is limited to "Here's what's wrong - Here's what you do". I prefer a greater understanding and a reference point of how I got to where I am, and how to get where I need to be to improve my health....
53 year old male
Kingsport, Tennessee, USA